Ordering Information &
Policies
Welcome to the Teach For America Online store. We want your shopping
experience to be as user-friendly as possible, so if you ever have questions
or comments, please direct them to
TFAstore@nationalpremium.com or call us at 1-866-77-TEACH (83224).
This website has been designed for personal or company credit cards and
regional/departmental purchases with a logon. Please note: Your credit card
statement will show
National Premium
as the merchant.
Shipping &
Handling Rates
The published Freight Chart shows standard rates for ground shipments within
the continental
U.S.
only. Additional freight charges for shipments outside of the continental
U.S. or rush / air freight service will be added to your credit card or
invoice.
For International shipments, additional charges such as air freight,
tariffs, duties, VAT, taxes, etc. may be billed separately from your
original invoice. Sometimes this could take up to two months.
USA Ground
Shipping & Handling Rates (excluding Alaska & Hawaii)
| Order $ Total |
Freight $ Amount |
| Up to $30.00 |
$ 7.25 |
| $30.01 - $60.00 |
$ 8.00 |
| $60.01- $100.00 |
$ 9.00 |
| $100.01 - $150.00 |
$13.00 |
| $150.01 - $200.00 |
$15.00 |
| $200.01 - $300.00 |
$17.50 |
| $300.01 - $400.00 |
$22.00 |
| $400.00 + |
approx 6% |
*Orders over $400 have an estimated shipping charge included, but actual
freight could be higher.
FedEx-UPS Ground Zone Chart
On stock items, please allow 3-8 days for delivery. Any item out of stock
at the time of order or customized made to order products will be shipped as
soon as the product is available.
The following chart shows the number of days required to ship via standard
ground freight from our
Kansas City
66214 warehouse to commercial locations within the U.S.
This map
illustrates service schedules in number of business days for ground
shipments. Please note: For FedEx Ground, a business day does not include
Saturdays, Sundays, or holidays. Example: If we ship a package on Monday
that takes two business days to arrive, it would arrive on Wednesday, the
second business day after the ship date.
For
RUSH orders
If needed the next business day, enter your rush order for in-stock items
before 12 Noon (Central time) for guaranteed Fed Ex or UPS AIR delivery the
next weekday or via 2-day Air service. Additional freight charges will be
added to the invoice or credit card. Use the Date Needed By and/or
Rush Charges Approved fields on the Check Out Screen and enter any
other Comments in the Special Instructions box at the bottom. Feel
free to call National Premium to confirm your shipment details.
Returns /
Exchanges
Your satisfaction is guaranteed. If for any reason you are not satisfied
with your merchandise or need a different size, please contact us to
expedite an exchange. Return requests must be made to National Premium within 15 days of
receipt and the merchandise must be in its original condition. Damaged or
defective items will be replaced by
National Premium.
To make a Return or Exchange, please open the Return Authorization PDF
link below, print and fill out the Form, and fax back to National Premium at
913-385-3033.
Click
Here to download a RETURN AUTHORIZATION FORM.
Large
Quantity Orders
Merchandise on this website is also available in larger quantities. This
may extend the delivery time. To ensure that the merchandise will arrive
when required, please check with us for a delivery date. These special
orders are subject to a billable 5% variance over or under the quantity
ordered. Factory rush charges and actual freight charges may apply.
